Refund and Privacy Policy


Refund Policy: We at Kick Ass Media Inc. are so confident that you’ll love our printed products that we offer a 100% money back guarantee*! *Money back guarantee eligible if the claim is submitted within 7 days of receiving your products.

Money back guarantee on information products such as courses are 30 days from payment date.

Warranty: Yes we do offer a lifetime exchange warranty on backdrop hardware. If you have any defect or damage even if you or your client did it, we will repair, exchange or send parts to repair the hardware. We do ask you cover the exchange delivery cost usually around $35.

Payments: We require 100% payment up front before we proceed to production unless otherwise agreed upon. If you have not made other arrangements please assume that we are waiting for a payment before printing. To discuss arrangements contact your account rep.

Graphic Design and Artwork: Printing results may vary from what you see on your monitor. We do our best to have the latest calibration techniques but cannot guarantee that it will print exactly as it appears. Once you approve artwork you are taking responsibility for the final printed result. We do offer printed proofs please ask your sales rep for more information.